FAQs

What is Mud Hero?

This time next year, you could be!  Whether you’re a health nut, couch potato, athlete, computer nerd or princess, it’s time to crank up the adrenaline and push yourself and your friends through this dirtilicious, mud-flooded obstacle challenge. 

Sound competitive? Yes and no. Mud Heroes are a positive breed. Most of our participants would rather build up a fellow Mud Hero than take them down, because they know that fast or slow, young or old, everyone’s equal when you cross the finish line. Mud Hero is fun yet challenging for participants of all ability levels. Walk, run, skip – the main goal here is to get out and get muddy!

After you finish, stick around for the Mud Bash – a post-race hoot with DJs and bands, great food, bevies, demonstrations and vendors. Hang with your fellow Heroes, and cheer on others as they slither through the final Dirtilicious Mud Pit. Our outdoor wash station will help you wash off the mud (but not the memories).

Remember to bring cash for food and bevies, along with your photo ID so you can enjoy our amazing Bash BBQ. Just so you know: no outside alcohol is permitted in the parking lots or on the Mud Hero event site.

What happens on race day?

Step 1:Arrive

Come about 1 hour before your wave start, allowing time to get fully prepped for mud heroics.

Step 2: Park

Make sure you have cash for parking (if applicable to your event). Exact change is preferred!

Step 3: Register

Bring photo-ID and go to Registration, where you will sign in and get ready for a day of fun!

Step 4: Bag Check

Bring non-racing items to Bag Check, where we will keep it safe while you are becoming a Mud Hero.

Step 5: Prepare

Warm up, be well hydrated, and be at the start line 15-20 minutes before your wave start.

Step 6: Mud Time

Have fun with your friends and fellow Mud Heroes while participating in one of Canada's greatest mud runs!

Step 7: Party

Wash up in our outdoor shower, get into dry clothes, then have some (relatively) clean fun at our Mud Bash!

What is Mud Hero’s code of conduct?

No head first dives, backflips or leaps into mud pits, ponds or off of obstacles.

Feet first down slides only.

No profanity or negative behavior towards others.

No pushing people, including on the obstacles, course or Mud Bash.

Spiked shoes are not permitted in the event.

Costumes must not be dangerous to the participant or others.

All participants must complete a waiver.

Participants are not allowed to preview the course.

Once participants finish, they must exit the event course.

Participants must wear shoes.

Participants, or spectators, shall not be under the influence of alcohol or drugs.

Everyone must abide by all local laws and behave responsibly.

No outside alcohol is permitted on site.

No glass containers allowed.

Dogs must be on a leash at all times (be sure to stoop and scoop).

Young children must be supervised when spectating at the event.

The minimum age to participate is 12, as of event day.

The minimum age to volunteer is 14, as of event day.

How long does it take to complete a 6K and 12K?

The Mud Hero 6K Challenge is not the same as a 6K run on pavement; it takes considerably longer and it’s a lot tougher due to the terrain and obstacles. Mud Heroes generally take between 30 minutes and 2 hours to complete the course. An average completion time is a little over an hour. Very few people sprint it, some jog it and some walk it — but everyone has a great time doing it!

The 12K OCR Challenge course is new and is a double loop of the 6K Challenge — you have to factor in about 18+ obstacles. Participants generally take double the time it would take to complete 6K - between 1 hour to 3 hours to complete the 12K course. Expected completion time for these participants is under 2 hours.

Can I bring friends and family?

Spectators are welcomed! You can purchase festival passes for your guests at the registration tent when you arrive. Each pass costs $10 and gives you access to the festival ground where you can cheer on Mud Heroes as they conquer the obstacles, have a cold beer and enjoy our food vendors.

Can I bring my dog?

Dogs are welcomed as long as they are on a short leash and please pick up after your dogs.

What should I wear?

Just when you thought that bridesmaid’s dress would never get worn again! Our goal is to make sure participants have the best time possible, so wear something flexible and, well, expendable. We encourage you to ‘get your Hero on’ by wearing a costume, and with prizes awarded to the best one, feel free to go nuts. Just make sure your costume is ‘Hero Ready’ (allowing you to run, jump, and slide without getting caught in obstacles) and ‘Hero Friendly’ (won’t hurt other Mud Heroes). Of course, we always recommend proper footwear.

For those who prefer more ‘modest’ attire, running or trail shoes are recommended, as well as athletic wear (dry fit shorts and t-shirt) that you don’t mind getting a little mucky.

Participants should also consider bringing a towel (or three) to wipe mud off themselves and to protect car seats on the ride home.

Can I register as a team?

You sure can! Over half of our racers are part of a team. Rally your friends and family and you might even win the Biggest Team Award.

How do I edit my registration?

You can change your registration by logging into your Race Roster OR Ticket Socket dashboard.

Please note that the system will charge $15 for any transfers.

How old do I have to be to run the 6K and 12K?

You must be 13+ to run the 6K Classic and 14+ to run the 12K Challenge. We can also make exceptions for 12 year old Heroes if they are accompanied by a registered guardian.

How can I upgrade from 6K to 12K?

You can change your registration by logging into your Race Roster dashboard. Follow the steps here: https://support.raceroster.com/hc/en-us/articles/214602763-How-do-I-edit-my-registration

Please note that the system will charge $15 for any transfers.

I have already registered but can no longer make it. What are my options?

You can transfer your registration to another event or another person by paying the $15 transfer fee but refund is not an option.

Please note that the system will charge $15 for any transfers.

In order to protect your registration, considering signing up for RegShield during your online registration, a third party.

What happens if the weather is bad?

Mud Heroes face their challenge whatever the weather, the more ridiculous the better. If it’s hot and sunny, remember to stay hydrated and use sunscreen. If it’s rainy and miserable, hey, you were never gonna get out of this clean and dry in the first place! We have a severe weather policy, where we reserve the right to postpone the event for extreme weather circumstances like tornadoes, hurricanes, lightning or the zombie apocalypse, but those are all pretty rare! In the exceptional event that Mud Hero is cancelled, we do remind you that entries are non-refundable, even for severe weather. While we will always try to produce an event, Mud Hero safety is our utmost concern. In the event that we need to postpone or cancel the event, we will notify registrants via email at the earliest possible opportunity.

Can I transfer my ticket to someone else?

Please follow these steps to transfer your entrance to another person or new heat within the same event. Please contact customer support at info@mudhero.com if you would like to transfer to a different venue. Please note that there is a $15 transfer fee.

https://support.raceroster.com/hc/en-us/articles/115003160463-How-do-I-transfer-my-registration-][2]

https://support.raceroster.com/hc/en-us/articles/115003160463-How-do-I-transfer-my-registration-

Can I get a refund?

All fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Mud Hero Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation. We strongly encourage registrants to protect their purchase by signing up for RegShield, a third-party insurance provider, during your online registration. Visit https://www.fanshield.com/global-refund-programme-canada for more information.

Can I volunteer at a Mud Hero event?

You sure can. Volunteers are vital to the success of any Mud Hero events. As a volunteer, you have the option of spending your time on course to witness the actions or in the festival if you would like to spend more time under a tent at registration, bag check or the finish line.

Choose your shift and registration online and you will receive your volunteer goodies after your shift is completed. Pull a double shift and you get an extra Mud Hero hoodie. For more information visit our [Volunteer page.

I am a corporation interested in working with Mud Hero. Who should I contact?

Mud Hero events are a great place to build rapport and teamwork. We offer additional discounts for groups with more than 10 registrations.

I am interested in sponsoring Mud Hero. Where can I get more information?

Mud Hero has partnered with numerous brands to customize sponsorship packages to maximize value for dollar. You can choose to sponsor a single event or become a national partner. Contact us at info@mudhero.com to get more information